This privacy policy explains how the PointsBet guide may handle information when you browse points-betting.com, read an article or contact the site. It applies to this information website, not to the separate account, app or betting services operated through an official PointsBet domain. Those services have their own privacy notices and account controls, which should be read before you register or provide personal information.
Information you choose to send
You can usually read the public pages without creating an account. If you email [email protected], the message may include your email address, name if you provide one, the subject and any details you decide to share. We use that information to understand the request, reply where a response is appropriate and keep a basic record of the conversation. Please do not send passwords, payment details, identity documents, account recovery codes or other sensitive material by email.
The site is not the operator’s customer-support system. Questions about a PointsBet account, a bet, a withdrawal, a promotion or a self-exclusion setting should be directed to the official support channel shown in the operator’s current website or app. We cannot access, change or verify a reader’s betting account.
Technical information
Like many websites, the server or hosting environment may receive technical information needed to deliver a page safely. This can include an IP address, browser type, device characteristics, requested URL, referring page and approximate time of access. Logs can help identify errors, investigate abuse and keep the service available. We do not use this guide to ask readers for a betting profile, a payment history or a copy of their identity documents.
Some pages may use essential cookies or similar storage to remember a basic site preference, support navigation or maintain security. If analytics or other optional tools are enabled, they should be configured to collect only the information needed for the stated purpose. Browser settings can block or delete cookies, although disabling necessary storage may affect how parts of a site work. The exact tools in use can change as the site is maintained.
How information is used and shared
Information may be used to operate the website, answer messages, understand broken links, improve article clarity, prevent malicious activity and meet applicable technical or legal obligations. We do not sell a reader’s contact message as a betting lead. Access should be limited to people or service providers who need it to host, secure or maintain the site, or where disclosure is required by law. We do not claim that an external service has a particular retention or security practice unless its own notice confirms it.
No online transmission can be described as risk-free. Use a current browser, avoid sending confidential account information through a general contact form and leave the site if a message asks for credentials or payment information. The official operator’s privacy notice is the right source for information submitted through its login, registration or betting systems.
Retention and your choices
Messages and technical records should be kept only for as long as they are reasonably needed for the purpose collected, security, dispute handling or a legal obligation. Retention can vary according to the type of record and the circumstances of a request. You may ask what personal information we hold about a contact message, request a correction or ask about deletion where applicable. We may need to verify the request and may retain a limited record when a legal or security reason requires it.
Updates to this policy
This policy may be revised when the website, hosting arrangements or privacy requirements change. The updated version will appear on this page with a new review date where practical. Continuing to browse after an update means you have had an opportunity to read the revised wording. For privacy questions, contact [email protected] and describe the request without including confidential betting credentials. This website is intended for adults aged 18+.